WEBSITE CARE

Complete website support for peace of mind, ongoing results and growth.

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Your website plays a crucial role in the success of your business.

It generates leads, customers and revenue. It’s how customers find you. But like any software, websites require maintenance to keep them working properly.

Your website performance, it’s load time, downtime and uptime are all dependent on your software, themes and plugins being up to date and functioning as they should.

Your website growth, its fresh content, analytics monitoring and design changes, are all dependent on you having someone making sure all updates to the website are done in a smooth and error-free fashion.

If you value your website and the role it plays in your business, then you need to also value website maintenance.

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We offer more than website support and maintenance. We supply the tools and knowledge for growth.

Our website care and maintenance plans can help you focus on what you’re good at too. No long-term contract and you can cancel anytime!*

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Our website maintenance plans will keep your website healthy, safe and online.

When you sign up for one of our plans, we keep your website visible and running smoothly and safely for your audience. No contract or commitment — just peace of mind.

Our maintenance plans include:

[evc_icon_with_text type=”icon-top” title_tag=”” title=”Secured Hosting” text=”We make sure your website hosting is secure to keep your website safe and secure.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”SSL Certificate” text=”We improve the website security with an SSL certificate that is trusted in 99.9% of all major browsers.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”24/7 Monitoring” text=”Your site will benefit from regular malware, security scans. In addition to monitoring website uptime and domain blacklists.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Website Backups” text=”We take daily, weekly and/or monthly website backups. In the event something happens, we will restore your site from backup for free.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Software / Plugin Updates” text=”We will keep your core software and plugins updated so that it is not susceptible to known vulnerabilities.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Database cleaning / optimisation” text=”Optimising your database can clean up unnecessary data so your site runs faster and more efficiently.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Preventative Maintenance” text=”Preventative maintenance helps to ensure all your website runs smoothly and that your business isn’t disrupted.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Detailed Monthly Reports” text=”So you can know exactly what’s been done, and how your website is performing.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Client Dashboard” text=”A single point of access to monitor real-time data and metrics including analytics, support requests, contracts and documentation.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Training Video Access” text=”Our tutorial videos are created just for beginners. We’ve crafted tutorials to teach you to use some of the tools and features for your website. WordPress Only.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Website Support” text=”All our care plans come with either Online / Email and/or Telephone support. Get support help 24 hours a day, 7 days a week, 365 days a year.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Support Time” text=”Including bug fixes, performance updates, content changes, adding or editing pages / posts / images.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Custom Hardening” text=”Website security is taken very seriously, we apply custom security measures to each website.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Anti-DDoS” text=”Our DDoS security services keep businesses up and running smoothly while in the midst of an “Distributed Denial of Service“ attack.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”404/Login Protection” text=”We use 404 and brute force login detection to stop bots that are scanning for vulnerabilities.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Licence renewals” text=”We’ll ensure that any premium themes or plugins are updated to the latest version, and pay for any associated renewal fees.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Priority Support” text=”We’ll ensure that any premium themes or plugins are updated to the latest version, and pay for any associated renewal fees.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Unlimited Small Tasks” text=”Save time and let us add, remove and edit content on your website. Get content updates, plugins installed, CSS style changes, and more.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Performance Optimisation” text=”We’ll monitor your sites search ranking, visitor rates and conversions and look for continual ways to improve performance.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Website Review” text=”We will review your website and make suggestions on potential improvements that can be made to your website to improve search engine ranking, website speed and performance.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Coaching Calls & Advice” text=”Our weekly, monthly or quarterly coaching calls will keep you on track to help you achieve your business goals.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Strategy Calls” text=”We’ll jump on a call with you to check in with your business objectives, and discuss how your website can help achieve them. “]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Advance Reporting Metrics” text=”With advanced reporting metrics, you get a real-time look into how your website is performing.”]
[evc_icon_with_text type=”icon-top” title_tag=”” title=”Search Engine Optimisation” text=”SEO is a requirement for any well-developed website. Or, rather, it is if you want to be found and indexed on the search engines.”]
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Website care packages for your business… whatever stage of business you are at.

Whether you’ve been in business for years, or you’re yet to put your toe in the water, we’ve got membership packages to match your needs and budget.

[evc_pricing_table number_of_columns=”three” space_between_items=”medium”][evc_pricing_table_item button_type=”solid” button_size=”large” title=”STARTER” price=”99″ currency=”£” price_period=”per month” price_bg_color=”#cccccc” button_text=”Subscribe >” button_hover_bg_color=”#f00e96″ button_custom_link=”url:%2Fwhat-we-do%2Fwebsite-care%2Fsignup%2F|||”]For business websites built with WordPress only.

  • Secured Website Hosting
  • SSL Certificate
  • 24/7 Security Monitoring
  • Weekly Website Backups
  • Software Core / Plugin Upgrades
  • Database Cleaning / Optimisation
  • Preventative Maintenance
  • Client Dashboard
  • Training Video Access (WordPress)
  • Online / Email Support
  • 48hr Support Response Time
  • 60 Min Support Time
  • Custom Hardening
  • Anti-DDoS
  • 404/Login Protection
  • Monthly Maintenance Report
  • Licence renewals
  • Priority Support
  • Unlimited ‘Small Tasks’
  • Quarterly Website Review
  • Quarterly Coaching Calls & Advice
  • Quarterly Web Strategy Call
  • Performance Optimisation
  • Advanced Reporting Metrics
  • Search Engine Optimisation

[/evc_pricing_table_item][evc_pricing_table_item button_type=”solid” button_size=”large” title=”BUSINESS” price=”399″ currency=”£” price_period=”per month” price_bg_color=”#777777″ button_text=”Subscribe >” button_hover_bg_color=”#f00e96″ button_custom_link=”url:%2Fwhat-we-do%2Fwebsite-care%2Fsignup%2F|||”]For websites and ecommerce built with WordPress, Drupal and Magento.

  • Secured Website Hosting
  • SSL Certificate
  • 24/7 Security Monitoring
  • Daily Website Backups
  • Software Core / Plugin Upgrades
  • Database Cleaning / Optimisation
  • Preventative Maintenance
  • Quarterly Maintenance Report
  • Client Dashboard
  • Training Video Access (WordPress)
  • Online / Email / Telephone Support
  • 24hr Support Response Time
  • 60 Min Support Time
  • Custom Hardening
  • Anti-DDoS
  • 404/Login Protection
  • Licence renewals
  • Priority Support
  • Unlimited ‘Small Tasks’
  • Quarterly Website Review
  • Quarterly Coaching Calls & Advice
  • Quarterly Web Strategy Call
  • Performance Optimisation
  • Advanced Reporting Metrics
  • Search Engine Optimisation

[/evc_pricing_table_item][evc_pricing_table_item button_type=”solid” button_size=”large” title=”COMPLETE” price=”999″ currency=”£” price_period=”per month” price_bg_color=”#0a0a0a” button_text=”Subscribe >” button_hover_bg_color=”#f00e96″ button_custom_link=”url:%2Fwhat-we-do%2Fwebsite-care%2Fsignup%2F|||”]For businesses looking for growth built with WordPress, Drupal & Magento.

  • Secure Website Hosting
  • SSL Certificate
  • 24/7 Security Monitoring
  • Daily Website Backups
  • Software Core / Plugin Upgrades
  • Database Cleaning / Optimisation
  • Preventative Maintenance
  • Monthly Maintenance Report
  • Client Dashboard
  • Training Video Access (WordPress)
  • Online / Email / Telephone Support
  • 8hr Support Response Time
  • 120 Min Support Time
  • Custom Hardening
  • Anti-DDoS
  • 404/Login Protection
  • Licence renewals
  • Priority Support
  • Unlimited ‘Small Tasks’
  • Monthly Website Review
  • Monthly Coaching Calls & Advice
  • Monthly Web Strategy Call
  • Performance Optimisation
  • Advanced Reporting Metrics
  • Search Engine Optimisation (Starter)

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What will poor maintenance cost you?

“Just like your car, it costs more to fix it than it does to maintain it properly. Regular oil changes help keep your car running properly, regular site maintenance helps keep your website running properly.”

Missed issues (whether through inexperience and neglect) can damage the look and functionality of your website. When that happens, you have a choice to make. One, you try and fix it yourself, in which case you may do further damage. Or two, you can then pay the (sometimes hefty) price for someone experienced to fix it.

Of course sometimes the cost is more than money. Sometimes the only solution to a problem is restoring a very old backup (and possibly losing content changes, sales orders and contact entries along with it).

You wouldn’t fight a court battle without a lawyer, so why would you try to maintain your own website if you’re not a web professional?

Want to find out more?

Get In-touch

* Cancel any time is for website care plan only customers. All websites built by The Random Agency come with a mandatory 12 months website care plan. Cancellation within the first 12 months is not an option.

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