Small Fixes

Theme Maintenance:

• Install and activate 1 custom theme or purchased theme.
• Update any number of installed themes to the current live release of the theme.
• If none are specified, we will update the currently active theme.
• Enable logs and/or debug mode to diagnose the issue.
• Attempt to resolve the issue if the website or logs reveal a theme related error.
• Create and activate a child theme.
• Modify 1 of the following for a theme:
  • Header
  • Sidebar
  • CSS
  • Background

Plugin/Addon Maintenance:

• Install and activate 1 custom plugin or purchased plugin.
• Update any number of installed plugin(s) to the current live release.
• You must specify which plugin(s) to update.
• Enable logs and/or debug mode to diagnose the issue.
• Attempt to resolve the issue if the website or logs reveal a plugin related error.
• Enable a specified PHP module installed on the Hosting (up to 5)
• Modify the value of a PHP setting (up to 5)
• Enable or disable debug mode
• Enable or disable cache
• Generate configuration file Authentication Keys
• Remove FTP prompt when installing or updating a plugin

Database Management: 

• Update up to 5 domain, data, or table prefixes in a WordPress database
  • “Data” Example: Change company name from ABC to XYZ across all pages and posts
• Update database connection information in configuration.
• Update permalinks to any of the predefined styles or a custom style.
• Diagnose and attempt to fix any permalinks related errors.
• Import 1 database from a backup to the specified database.
• Export 1 database, and place the file into the hosting account.
• Optimize database by removing gaps in the data.

Website Evaluation: This service includes:

• Confirm website is not blocking search engines from crawling 1 site.
• **Evaluate and report on the following:
  • URL Canonicalization.
  • Appropriate title pixel length.
  • Appropriate description length test.
  • Linked to a Google+ Brand Page.
  • Sitemap.
  • Robots.txt file.
  • Homepage image descriptions.
• This service includes:
  • Evaluate and report on the following
    • Website load time.
    • Plugins.
    • Site size.
    • External Scripts.
  • Provide recommendations based on the report.

Administrative Updates:

• Reduce the load time of a site by reducing the size of images without affecting their quality.
• Add a Favicon using the provided image.
• Convert image to an appropriate format
• Install comment spam prevention plugin.
• Modify discussion settings
  • Examples:
    • Add requested items to comment blacklist.
    • Disable comments for the entire site.
    • Disable trackbacks for the entire site.
    • Disable comments on old posts.
    • Limit number of links in comments.
• Remove all comments, either active or pending upon request
• Disable comments or trackback on individual pages (up to 5)
• Disable external comment requests
• Unzip content to a Hosting plan
• WordPress site moved or copied to the specified folder on the same hosting plan.
• Update an email address from within the WordPress database
• Correct admin user privileges
• Reset failed login attempts
• Disable plugins preventing login
• Troubleshoot and fix issues preventing images and thumbnails from properly displaying
• Diagnose and fix errors when uploading media within WordPress Dashboard
• Diagnose and fix issues preventing media from properly displaying in the WordPress library

CMS Core:

• Install CMS with the following specifications:
  • Domain.
  • Folder.
  • Email address.
• Correct failed updates.
• Manually update CMS versions.
• Replace CMS core files.
• Troubleshoot and fix errors related to CMS core files.
• Update WordPress to the latest available stable release.
• Diagnose and fix a website that resolves to a blank white page.
• Diagnose and fix a website that resolves to a 500 Internal Server Error.